![]() ![]() ![]() Please contact NVIDIA customer support at you believe there is an error. Please select one of the remaining options. In cases where coupons offer multiple game options, one or more options may have run out of stock. Some coupons may be limited in quantity or expiration dates. Sorry, some promotions are only available while supplies last. If the problem persists, contact customer support with the error message, coupon code, and email account and we will help in resolve this issue. For customer support, please go to Please wait at least 24 hours and then try again. Internal System Error 1002: No publisher found for this campaign. If you believe this is in error, reach out to customer support. For customer support, please go to The code is expired. If the problem persists, contact customer support with the error message, coupon code, and email account and we will help in resolve this issue.Ĭode cannot be claimed. Internal System Error 1000: Invalid Reward ID. If you are still unable to resolve the issue, please contact NVIDIA Customer Care at. Please check the suggestions in the table below. Please note that only one game copy can be redeemed per qualifying GPU. Redeeming the code on a qualifying system helps NVIDIA verify the game is redeemed by the purchaser. Game coupon codes offered as part of a qualifying GPU or PC purchase are intended for use by the purchaser. Q: Why must game bundle code redemptions be completed with a qualifying graphics card, desktop or laptop? As part of the coupon redemption process, NVIDIA uses GeForce Experience to perform a hardware verification step to ensure the coupon code is redeemed on the system with the qualifying GPU. Q: Why is GeForce Experience required to redeem a coupon code received along with a GPU purchase? If you have already redeemed a coupon for a campaign bundle, you will not be allowed to redeem a second coupon for the same account. ![]() If you have two coupon codes to redeem, you can redeem against an NVIDIA account that is not already redeemed a coupon code. In most cases, one coupon code can be redeemed by an NVIDIA account. Could I redeem another coupon for the same bundle? Q: I already redeemed one coupon for a bundle campaign. If you already own the game, you will not be granted a second copy. In most cases, a game code can only be redeemed against an account that does not already own the game. Q: I already own the game that I've received a game code for. ![]() Please check that your NVIDIA Account meets the age requirement. Age Requirements - Some coupons have age restrictions due to sensitive content.Please redeem the code in the appropriate region/country. Regional/Country Requirements- Some coupons require that they be redeemed in specific regions or countries.Please make sure your graphics card is installed before redemption. These coupons are typically tied to a graphics card purchase or promotional giveaway. Graphics Card Requirements- Some coupons can only be redeemed on selected graphics card.Q: Are there additional requirements for me to redeem my coupon? You can download the latest version of GeForce Experience here. Make sure you have the latest version of GeForce Experience installed (client version 3.18 or higher and GeForce driver 417.01 or higher) and are connected to the internet. Q: I can't see a Redeem button in the GeForce Experience Account menu. Please reach out to your retailer either to check if the bundle promotion has ended or to get a replacement coupon. What should I do?Ĭoupons cannot be redeemed if the bundle promotion has ended or if the code is invalid. Check with your retailer if they are participating in the promotion. Not all retailers participate in the GeForce game bundle promotion. Q: How do I know if my retailer is participating in the NVIDIA GeForce game bundle promotion? GeForce Experience (version 3.18 or higher).Windows 7, 8, 8.1, or 10 operating system.Q: What are the system requirements for redeeming a game code in GeForce Experience? Codes from other bundle offers are not valid. If your purchase was a qualified GeForce RTX product made from Mato April 15, 2021 you are qualified for the Outriders bundle. Q: I was sent here from another bundle promotion. Please follow our redemption instructions on the bundle landing page to claim your free game or games Code will be sent to registered mail ID post verification.ģ. Purchase a qualifying product from the websiteĢ. ![]()
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